Terms of service

1. Who runs this site

luvalie.com is operated by HINNATA LTD, registered in England and Wales, company number 15216077, registered office at 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom. Contact: info@luvalie.com — +44 7460 752910.

2. Agreement

Ordering from this site means accepting these Terms. Your statutory consumer rights are never affected by them.

3. What we sell

Each product page shows composition, size guide and photos. Images are faithful; slight colour shifts can come from screen settings.

4. Prices & the contract

Prices are in GBP, VAT included where applicable, and can change; the price at confirmation is the one you pay. The contract forms when payment is confirmed — your confirmation email is the record. Orders showing fraud or clear error may be refused or cancelled.

5. Delivery, returns & cancellation

Covered by our Shipping & Delivery and Returns, Exchanges & Refunds pages — including your 14-day statutory cancellation right. Both are part of these Terms.

6. Our liability

Nothing here excludes liability that can't lawfully be excluded. Beyond that, we're not liable for indirect or consequential losses.

7. Law

These Terms follow the laws of England and Wales. Talk to us first if something's wrong — info@luvalie.com — we sort most things quickly.