Privacy policy

1. Controller

HINNATA LTD (Company No. 15216077), 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom — info@luvalie.com — operates luvalie.com and controls your personal data under the UK GDPR.

2. Data we hold

• From you: name, delivery and billing address, email, phone, messages.
• From your orders: items, amounts, history.
• Payments: handled only by our certified provider — card numbers never touch our systems.
• From browsing: IP, device, pages viewed, via cookies.

3. What it's for

Fulfilling orders, supporting you, accounting duties, our newsletter if you opt in (leave anytime), improving the site.

4. Who sees it

Only the services behind your order: Shopify, our payment provider, carriers, tracking. Never sold.

5. Cookies

Essential cookies keep the shop working; analytics only with consent. Your browser settings control them.

6. Your rights

Access, correction, deletion, restriction — ask anytime at info@luvalie.com. You can also raise concerns with the ICO (ico.org.uk).